Returns & Exchanges
At RAAYA PRET, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a hassle-free 14-day return and exchange policy for all unworn and unwashed items.
Initiate Request
Log into your account and visit the 'Order History' section to select the items you wish to return or exchange and submit your request.
Prepare Package
Place the items in their original packaging with all tags attached, ensuring the inclusion of the original invoice or packing slip.
Ship Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location near you.
Receive Refund
Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing